Secure Caller Verification directly within the Freshservice Interface
Caller Verify integrates into the ITSM systems you already use for a single pane of glass. Securely verify callers are who they say they are from your Freshservice Interface with Caller Verify! Caller Verify extends Okta factors of authentication to the use case of caller verification, preventing help desk impersonation fraud.
Available directly on the Freshworks Marketplace.
Freshservice & Caller Verify Walkthrough
Single Pane of Glass
Verify users directly from the Freshservice ticket details view without disrupting service desk operations.
Okta Authentication Factors
Extend trusted Okta factors such as Okta Verify push notifications, biometric verification, and hardware tokens to Freshservice.
Prevent Impersonation Fraud
Eliminate reliance on security questions and protect your organization against vishing and social engineering attacks.
Ready to secure your Freshservice help desk?
Install Caller Verify from the Freshworks Marketplace or book a live architecture demo.