Secure Caller Verification directly inside Atlassian Jira Service Management

Caller Verify integrates into the ITSM systems you already use for a single pane of glass. Caller Verify works right from the Atlassian Jira interface your help desk analysts know and love, using Okta MFA factors to verify callers in real time.

Jira Service Management & Caller Verify Walkthrough

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Single Pane of Glass

Help desk analysts initiate and verify callers directly inside Jira tickets without switching windows, context, or tools.

Okta MFA Factors

Leverage trusted possession factors including Okta Verify Push, FastPass biometrics, FIDO2 YubiKeys, and TOTP authenticators.

Automated Audit Trail

Every verification timestamp, factor utilized, and result is stamped into the Jira issue comments and Okta System Log.

Ready to secure your Jira help desk?

See how Caller Verify integrates into your existing Atlassian Jira Service Management environment in under a day.