Secure Caller Verification natively embedded in Zendesk Support
Caller Verify integrates into the ITSM systems you already use for a single pane of glass. The Caller Verify integration with Zendesk allows help desk analysts to securely authenticate callers using Okta factors, such as Okta Verify, enhancing security and preventing impersonation attacks.
Use Caller Verify today with a quick and seamless integration from the Zendesk Marketplace!
Zendesk & Caller Verify Walkthrough
Single Pane of Glass
Verify users without leaving the Zendesk ticket workspace. All verification steps occur natively inside the sidebar.
Okta Verify Push
Send instant push challenges and biometric prompts to user mobile devices during live Zendesk support interactions.
Stops Impersonation
Eliminate vulnerable security questions. Prevent attackers from hijacking accounts through help desk social engineering.
Ready to secure your Zendesk support queue?
Install Caller Verify directly from the Zendesk Marketplace and start verifying callers in minutes.