Seamless Caller Verification directly within the ManageEngine Help Desk Interface
Caller Verify integrates into the ITSM systems you already use for a single pane of glass. Seamlessly verify caller identities directly within the ManageEngine interface. Caller Verify leverages Okta authentication factors to give help desk analysts confidence before performing high-risk actions like password resets or granting permissions and entitlements, reducing the risk of impersonation attacks.
ManageEngine ServiceDesk Plus & Caller Verify Walkthrough
Single Pane of Glass
Verify caller identities directly within ManageEngine ServiceDesk Plus tickets before executing any sensitive change request.
High-Risk Protection
Give analysts confidence before resetting passwords, unlocking accounts, or granting elevated permissions and entitlements.
Okta Authentication Factors
Leverage enterprise Okta factors including Okta Verify Push, FastPass, biometric factors, and FIDO2 hardware tokens.
Ready to secure your ManageEngine help desk?
Protect your organization from impersonation attacks with turnkey Caller Verify integration.