See how our solution is put into practice.
Explore real-world case studies of how leading enterprises eliminate social engineering, streamline help desk operations, and protect critical workflows with CallerVerify.
The Clothing Retailer
Preventing Social Engineering & Fraudulent Help Desk Credential Resets
Discover how CallerVerify protects retail organizations from impersonation attacks at the help desk. Prevent fraud and ensure customer trust with strong caller verification using Okta MFA.
Law Firm Partner Support
Eliminating In-Person ID Verifications for High-Billable Staff
Save time and reduce help desk costs with CallerVerify. Discover how a law firm cut identity verification from 10 minutes to 10 seconds using Okta MFA.
Customer Contact Center Defense
Stopping Contact Center Social Engineering and Account Takeovers
Protect your call center from impersonation fraud with CallerVerify. Learn how a bank integrated this Okta MFA solution to stop social engineering, reduce verification time by nearly 2 minutes, and boost agent satisfaction.
Global Hospitality and Timeshare Company
Replacing Region-Specific Security Questions with Unified Okta MFA
See how a global hospitality and timeshare company eliminated region-specific security questions and legal risk by replacing them with Okta MFA via CallerVerify. Cut call verification time by 2 minutes, reduced staffing needs, and removed the liability of storing personal info.
Outsourced IT Help Desk
Preventing Over 4,600 Monthly Social Engineering Attacks
Discover how CallerVerify leverages Okta MFA to secure IT help desk calls, stopping unauthorized access and social engineering. Over 75% of test calls previously breached security before CallerVerify was deployed.
Global Software Enterprise
Securing Internal IT Help Desks and Physical Office Access
Learn how a software company strengthened its internal help desk with Okta MFA. CallerVerify prevents caller impersonation and even extends its use to secure physical office access for traveling employees.
Healthcare Provider Network
Streamlining Clinical Staff Verification with HIPAA Audit Compliance
CallerVerify with Okta MFA reduces help desk call times and strengthens healthcare compliance (HIPAA). It improves user and clinician satisfaction with seamless ServiceNow audit logging.
Securing Critical IT Operations (Outage Response)
Zero-Trust Identity Verification Before Releasing BitLocker Keys
Verify your employees are who they say they are before replacing sensitive system files or providing BitLocker encryption keys during unplanned recovery operations.
Video Conference Call (Negative Case)
Blocking AI-Generated Deep Fake Impersonation on High-Value Wire Transfers
Discover how you can use CallerVerify to verify a caller’s identity during video calls. Prevent AI deep fake fraud by compelling real-time Okta MFA verification.
Video Conference Call (Positive Case)
Seamless Real-Time Authentication During Legitimate Video Transactions
Discover how CallerVerify verifies legitimate executive identities during remote video conference calls, ensuring compliance and speed without friction.
Ready to put CallerVerify to work in your organization?
Book a customized live demonstration tailored to your exact help desk, contact center, or IdP environment.